SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Do normal but XS-s have ordered but m sits perfectly thnx. Double lined goood quality
On its parameters 82/63/92 ideally fit the size of S. as if they sewed me. The fabric is bathing, stretches, does not shine through. Panties are adjustable in the volume of lacing. Top too. There are Cups. Lyamochki are adjustable. The quality is excellent, the seams are even, the threads do not stick out. There was no smell when unpacking. I recommend to buy! My Instagram _ Amen
im really happy about this swimsuit
Swimsuit exact to your description. Very good quality. I arrive in estimated time. Recommended.
At 54 small. Keep in mind
The product is very satisfied;) with the store did not communicate
Swimsuit of good quality. The lines are all even, the threads do not stick out. Went to Russ. 46 size. I recommend.
lindo
The size of everything came perfectly, on its M, L sat perfectly
Sits perfectly, but the top stretches with difficulty. For the first time. On my XS even M barely pulled
The color is more beautiful and brighter than in the picture. the panties and bodice approached. but the bodice has a strange cut, the bones do not fit to the body, protrude upward, because of this the chest does not hold.
I love shopping. Just like the description. Me perfect material and finishes
Swimsuit is great. Took for mother-in-law. Chest 99 fit))) looks cool. Pop she does not have))) but it looks good. The top of it is 52, the bottom 48-50 all came up. The quality is excellent.
Very good
Good quality, fits well, even better than expected :) Thank you the store! 5 stars are well deserved!
Perfect
Cool swimsuit!
Item came in 16 days
Very fast delivery. Beautiful colour, just like in picture. Recomended.
Exactly what I asked for is very nice and you can remove the padding from the bra (which I appreciate ), it's good quality and I loved the colors. SUPER HAPPY!
IS beautiful and well done.
A shame has Adjustment Adjustment tomorrow.
Product equal to photography, the store sent the product quickly and there is no further communication with it, I don't use it yet but I 'd buy it back in this store
Just like the description, he arrived in Chile in no time. it hasn't been tested on size yet, when I try I'll leave a comment
I stay just haha very nice