SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super swimsuit... I really liked .... in Russian 42-44 took M. .. excellent sat...
Cute!
Nice swimsuit!
Lovely swimsuit. Photographing laziness, but ideally approached. I wear the size 48-50 of ordinary clothes. The problem with the breast (one more than the other for several sizes) ruche on the bust hides this difference and is almost invisible. In the kit lyamochki is, which is also excellent, my chest is 80C. The tummy is hidden behind a high fit of panties, in general it looks beautiful, would order the same but still red. The store answered questions by size. Unlike other Chinese friends.
I liked the swimsuit very much, I sat perfectly on the figure. I recommend
The item is just like the picture, I love it.
Thank you very much! fast delivery, a swimsuit of excellent quality in general, but there is a small marriage in the line, not very noticeable, the main thing is that the sock does not spread)) cool sat down! I'm happy!
Fastest shipping! To Kaliningrad for 2 weeks! Swimsuit fully corresponds to the description). Quality is good.
Swimsuit sat perfectly! Delivery about a month, recommend store
Super simple, the parameters 85/65/92 s sat perfectly. Quality is very good, until washed, so I do not know how to behave. Shipping fast. Thank you store!
Excellent quality, asked that would put the top part on the size larger, unfortunately the set put one size:/suggest to buy
Swimsuit is very cool! The order was sent lightning fast. Shipping too. I was very worried that it would be too small, but sat down like a glove. S on the scales 90-70-90 sat perfectly. The truth of the back is tugovato, but it's because of the high fit, otherwise B at the waist of the oars. Thank you very much to the store for your responsiveness!!! The product is cool, the seller is fire)) I highly recommend. I will add a review, I myself photo my hands from the wrong place)))
Pants are a bit to big...
The fabric is good, the size matches, sits perfectly!!! Recommend!!!!!
Quality swimsuit. Fabric and accessories on it, everything is fine.
Swimsuit was very long, 2 months. The goods went for weeks 2, the first time I encounter this at all. But overall not bad. The fabric is dense, stretches. Sew well
Super swimsuit, took a at 89-63-91. Height 164. I sat perfectly, I recommend
Very cool! The seams are even. I was attacked by s.
As described, very cute. Usually medium, got an XL and fit fine (a little more top heavy, so bottom could have actually been tighter)
A good swimsuit, sewn very high quality, the seams are even, the threads do not stick out, the material does not shine through, the accessories are metal. Delivery is fast enough, in three weeks came to Kiev. On the parameters 98-79-109 XL sat just.
Satisfied with the order! Long doubted with the size, on 102 hips took L approached
Absolutely love this! Great quality, looks awesome. A few reviews mentioned that it looked more yellow than orange but it’s definitely orange, must just look different in different lighting. Only issue I found was the top was too big but that’s just a just a personal proportion thing (86 bust, 71 waist and 93 hips) the back clasp doesn’t pull it too tight so it will have to be altered but I’m not too fussed about that due to quality/look. Was very happy that it came with straps! Would recommend this to anyone, store responded pretty much instantly and was shipped within minutes of ordering and arrived within a week!
The swimsuit is cool, the size m will go to 44,46 with a stretch, and the top is 70-75 V or C, I have 70 V, in principle it's normal, but also those who have a cup with will also go, for 17 days it came, this is my fastest order, I'm even in shock a little)
the size is good. good fabric, nice sewing. shipping was super fast. i recomend
Thank you very much, the swimsuit is very good! The size is perfect, og-92, ob-94 ordered s