SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jeans are not bad, but this fabric on the stomach-pricked a little, I do not know how in the summer I will walk in them, as if the stomach is not cut... on the hips 90 cm, m-sits as in the photo. That is, not in obtyag, there is a small stock (about the size). If the store had the size S-I would rather take it, the Monka in front is not beautifully hanging (on the Pope all-norms). There is a stock to grow. I have 14 weeks, there is practically no stomach... so there is nothing to hold on jeans, when you want to slide. I think they are for the last months (when there is something to wrap), because. This rag, tightened on a small stomach looks ugly and I do not wear them yet. I'm waiting for my stomach to grow, although I'm already getting into my usual jeans with difficulty...
Nemovirno twist pants. Material does not stretch, stretch 0, ale yakista Visoka. About 90, rosemir m.
Super!!!) very cool!!))) I'm happy!! it should be taken into account that the denim fabric does not stretch and the tight Shin will be tugovato!
Jeans are very very cool. I recommend. I ordered a second time another size. I wear it with pleasure. In fact, cool!!!!!
Class panties! The top is adjustable with rubber. I really liked it!
Jeans are good. A small smell was, the knitted part at the top is regulated by an elastic band.
Girls is a bomb! Take no doubt, on the hips 98 took the size of HL, pregnancy 1 trimester, on growth, but sits cool, now bolshevaty, but months after 4-5 will be excellent. At Me Now Weight 62 kg and height 172. In pregnancy I usually add 10 kg
Excellent, very satisfied.
Same as in the picture
Very nice but a bit too tight in legs.
Everything is fine, came on time. At 50-52 ordered 3XL. There was a smell, I hope after washing will leave
Beautiful Jean, super modern; very good value. The store sent it quickly. Very good service. I recommend it. Thank you very much seller!
perfect jeans
Very cool jeans, but small size, fast delivery
I usually Size S, order Size L, fits perfectly. Very fast Delivery, thanks
Waited) comfortable. The seams are a little prick. Let's see what after washing will be. And so everything suits.
loveeeeeeeee it
Very soft fabric and perfect fit very comfortable
Wow perfect very good quality. Still have enough place to grow, only 24 weeks
Excellent pants, solid tight jeans, does not stretch. The bag for the abdomen is large, made of pleasant jersey, adjustable with an elastic band. Salad mesh is almost invisible, as i wanted. Arrived on time. Only while i waited for them, i was torn apart beyond all measures, and they are very small to me ((i have to sell. So know, on the hips 118 size 3xl will not fit...
The quality is good but they size, if you wear the 34 or 36 order the smallest
Panties are very cool, the quality is excellent, jeans tight. While a little big. Definitely recommend
On the legs sit tight, do not stretch well, and so they are excellent, i do not know how to sit the size more
Week 24 of pregnancy. Ordered size L. Little bit loose but still happy with it. Better than too tight! Thin material-good for summer.
I am very satisfied with the service and product. Recommend the store.