We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product is as described and shipped very fast... Happy customer here
Big, light. Easy to assemble and disassemble. We have the same in the store, but more expensive.
Fast delivery, very good item for not big money. I recommend.
shipping is so fast! quality of tent is ok as well.
Excellent quality. Delivery takes about half a month.
Fastest shipping. From order to courier 4 days! Most likely, the store is cunning. When ordering with delivery from russia writes that it is impossible. Have to order delivery from china. And it's more expensive. It is doubtful that the parcel came from china for 4 days. That's the price manipulation. The tent is excellent! Spacious! In the fabric there are holes from the needle at the seams. Pocket, compared to the photo, small. On the window is an ordinary thin mosquito net. The inner surface of the fabric with silvery spraying. Assembled and disassembled quickly and conveniently.
Hello! I want to express my gratitude to the store for the prompt work on the implementation of the order. Only four days have passed from the moment of application to receipt of goods. I'm amazed at this speed. The goods are very satisfied. If there is a need to purchase goods, i will only contact this seller. Sincerely shishkin yuri ivanovich
Asked the store to send quickly. Brought in 3 days after payment .. (Moscow) well done!
Delivery by courier to the apartment in rnd for two days! Super! Quality is acceptable. Pocket inside and window. We will watch as in operation.
Shipping 5 +++
Tent super!!! Huge!!! Going 5 minutes! I ordered the 9th of july... the next day the courier brought home! I'm in shock!!!
The shipment has arrived very early and apparently it's ok i haven't unpacked it yet i'll leave comment
Very cool thing! The quality is excellent, fast sending, it took less than a month to karaganda. The only thing that suffered the packaging, through the package there was a tent, but without izyanov, everything came intact.
nice. it's big enough for adults. it's light and packs up small. the poles are a little scuffed but can't be seen once you set out the shelter. recommended.
Until i tried to collect the tent, i'll try and add a tip. Looks good, in the case, light and compact. Amazingly fast delivery!!!! On friday i ordered, and on monday i already brought home the courier. Super!
Delivery lightning, personally in hand by courier. Thanks to the courier for waiting.
The awning met expectations. Thank you store
The parcel came with marriage. Stitched not exactly. The curtain does not completely close the window, does not finish about 1 cm. The store wanted to get rid of 1 dollar, i asked for a discount of 3, but he did not want. Now get a truthful tip. The tent is huge, it seems small in the photo.
Corresponds to the description and very quickly delivered.
Awesome. Fast shipping. Thank you.
The goods are satisfied. The parcel came in time, tracked all the way. I expected that it would be a little thicker but also will go. Quite large, spread in the hallway, barely climbed. We'll wait for the season, try. The store is well done, thank you!!! Ps. The dog first came into the polatka and lay down, having determined its place and this, the expert, can be believed!!! Good item!
Everything is perfect and delivery speed and quality. Very spacious.
IT IS Huge tent im satisfied,good quality, fast shipping
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!