We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice exactly my size I liked thank you
Thank you very much. I dreamed of buying this model for a long time. Very comfortable and beautiful. I have a wide leg with a high lift and bones. Everything covers well.
Delivery month. All colored woven parts of sandals stretch like an elastic band. A little did not guess with the size. Took 9, on 38 feet (24,6 cm) are too big.
Sandals is very good quality, fast delivery, I am very satisfied, good store recommend!
Very happy. Size ok.
Ordered black, but the store wrote that they were over and offered multi-colored. Normally, for the summer will come down, but i still want black ones. The shoe is comfortable, the elastic bands are tight, but i think they will stretch over time. I will look in a different color now.
Very nice and very comfortable. I recommend it.
The 2e time I this shoes order when the store… These are for 'ijn daughter. Also this time super satisfied about the very fast delivery! Sandals are super easy and beautifully finished! Thank u so much seller for all good one worry!!!
The article is very good. I wear the part of the string with rubber, and the feeling is good. However, I have a pain in a foot when I wear it for a long time.
The order came very quickly. the quality of the shoes is excellent-it is impossible to find fault with anything. the shoes are comfortable, it looks beautiful. very grateful to the store.
Made qualitatively. 7 size on our 37
Beautiful
Delivery is fast. As in the photo. Leg comfortable. I wear the second week, there are no comments, everything suits. Due to the fact that the weaving of rubber bands, the leg fits well, does not lie around, while the leg is not wide. i really want to have served longer, time will show. Sandals really like.
Super luxury speed delivery, order on 14/6 toegekomen home at 21/6 in Belgie!!! Beautifully finished and super easy sandals! Very really very satisfied!!! Seller genuine top definitely recommended! Superblij! Thank u so much store for the good worry!!!
I love them. They are so stretchy and comfortable. I measured before ordering and ended up with the perfect size, I’m size 7.5 to 8 and my order says 39 on it. Beautiful shoes! Posted on Instagram @top500reviewer and I’ve been asked a few times for the link.
Very comfortable for summer. Light, on the leg sit perfectly. Delivery is fast. Track tracked. The size range corresponds.
Comfortable and wonderful
Delivery to voronezh 2 weeks. On the russian 39. Very comfortable shoe. There are no complaints about the quality. Well done.
very comfortable shoes!! like in picture. my normal size is 37 and it is like the table. thank you