SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
The goods came quickly enough, days 12 to Samara. Upset a little quality, apparently when drawn with a sculpt Pen painted and it can be seen, it does not rub off (
The color is not as saturated. as in the photo, but I really liked the swimsuit itself! With the store did not communicate, delivery to SPB fast) Thanks!!!
Купальник классный! Брала s, сел идеально Продавца советую! Купальник пришёл через неделю, после заказа!!!
Sufficiently high quality, good fabric, goes in size on the store's grid
Very good quality, nice color. Size agree with oczekiwanym based on feedback. Recommend!
Took S. The lower part sits perfectly, but the upper part is too small (strongly presses the chest) and is smaller in height than it looks in the picture. But I'm not afraid, I'll wear it anyway. So swimsuit good, quality Thank you store
Beautiful tight swimsuit. Thank you.
Delivery is fast, the quality is good. The only thing is the color is not so bright. but it's norms. thanks to the store. I recommend)
Swimsuit turned out to be of good quality, the fabric is dense.
Satisfied, the size S is a little small. Parameters 86-63-91
Swimsuit cool, the material is dense, pleasant, the color is a bomb, the model as in the photo, it reached days for 20
Swimsuit is very cool, quality! but at the waist 60 cm size s a little big)
It fits perfectly
Very high quality of swimsuit. Fast shipping to Ukraine
Super swimsuit L suitable for Russian 46
Quality norms. Strongly dense, transforms slightly
I love the bikini the color is superb and material too. I can't wait to go on vacation! I took a size L
купальник идеально подошёл, заказывала М на ОГ-90, ОТ-64, ОБ-93, доставка супер быстрая за 25 дней, я довольна
Swimsuit sewed qualitatively, color as in the photo, bright. The only negative, the chest in it is flattened, but for this style it was expected. At 86-74-93 M sat perfectly, less exactly can not be taken.
The quality is excellent. Everything corresponds to the photo. Delivery is super fast, up to Yekaterinburg 12 days from the time of order.
Very good quality, ordered the size of M, panties sat perfectly, but the bodice is slightly too small. My parameters: chest girth 87, girth of hips 93
Very high quality swimsuit. Beautiful and fashionable. Thank you separate girls who leave reviews with photos and sizes. To the store too, very quickly came to the Bryansk region. Happy
In Kiev there were Menches NIJ for 2 tigatory, yakishti and kolir Tovi. Everything is super!
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!