We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is very good. But the size did not fit. 3 X L at 52 size is not enough...
25 Feb 2020 20:04
Swimsuit is very high quality, I'm very happy. At 46 size ordered M, sits well. The seams are even, there was no smell. The order was a month.
31 Jan 2020 12:53
4 Dec 2019 21:48
Very beautiful swimsuit. Size a little just for me but it will go.
1 Dec 2019 23:17
I haven't worn it yet, but I really liked it. Looks nice.
20 Nov 2019 02:23
Swimming pants are a little too small I have a size 42 eu, but I should have ordered a xxxl
14 Nov 2019 12:12
Very good product, as in photography, very good quality and finishes.
28 Oct 2019 08:44
Love my swim suit super quality
11 Oct 2019 06:56
Nice equal to description a little narrow short legs but all good
23 Sep 2019 10:18
It is beautiful both Thank you really very very very beautiful store long life to you
20 Sep 2019 10:14
Excellent quality, fast delivery
20 Sep 2019 08:54
20 Aug 2019 10:49
20 Aug 2019 09:16
17 Aug 2019 13:03
It's like the photo eye that the top is tight to the body and the calzon is a little short but overall it's very good
13 Aug 2019 20:36
Swimsuit corresponds to the description. Hides the shortcomings of the figure. At a good 54 size 4xl is not tight.
9 Aug 2019 04:51
Swimsuit is good, quality at altitude! Thank you very much! At its 52-54 size took xxxxl, elegantly sits, hides all the shortcomings, hips 114 cm, height 175, chest 110 cm, all super!
6 Aug 2019 07:38
All right, greetings
4 Aug 2019 23:05
3 Aug 2019 06:53
Swimsuit arrived in ekibastuz for 25 days, color as in the picture, the size grid is correct. The seams are even, the threads do not stick out, there are no foreign odors. Swimsuit is a three-piece t-shirt, shorts and skirt. I took the size xl on the volume of the chest 101 cm, waist 83, and hips 107,-came up perfectly. Thanks to the store.