We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slippers are cute, at 35 came 37. But very much whistling, releasing the air at hotba, apparently got married, part of the money the store returned.
Very small, ordered 43 came to 39-40
Great slippers and high quality
Instead of these came house slippers, money returned-sneakers for moral damage remained)
Slipper beautiful, wonderful. To love
At 38 size took 39-perfect. Slates as in the picture, soft and comfortable. The store immediately wrote about the shipment, the track was tracked, reached a little more than 2 weeks to the sverdlovsk region. Purchase satisfied. It is a pity that nowhere is there such for a male size. Wanted with loved ones to order the same
Soft, comfortable! I ordered the size 40 corresponds to 38 russian.
My size EUR is 42, I take 43 there. Fit ok. Maybe can be bit bigger, but it fit great. Look great. Fast shipping. I buy more from this store in future.
Five thanks for returning the money but the minus is that sent different sizes and the store nothing and did not answer
a bit darker but still good
Zamówiłam size 40, where normally I wear 38, also wydaję I that best take flip with 2-3 numbers larger. Size 40 is matched, mogłam take bigger (I have enough wide foot) and probably would be troszkę more optimal as it in klapkach. General cool image, trafione in point of size. Not wrzucam pics because goods identical as the zdj. Flip mięciutkie and comfortable, little smacks plastic, but I think that this issue wywietrzenia, also recommend. Free shipment dotarła 14 days of order.
Quality and appearance cool, but small size
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!