SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool shirt. The wife looks zjawiskowo. If you normally wear M order L. Material comfortable to hold, but it is necessary przeprawie in antystatyku.
Excellent nightie!!! Beautiful!
Very comfortable to sleep in
Referring to the reviews ordered for a larger size. Sat down like a glove. It looks beautiful, but the fabric is dense something resembles a oilcloth. In the summer will be in it as in the steam room. So you can take a photo in front of your husband to force. I'll try to sleep, I'll write off later as I sleep.
Very good only very much electrified at me Weight 62 kg to me this size came up perfectly
thank you very good
As in the description
Ideally XL for 46 Russian. Parameters 174, 60 kg. Stroked and everything looks decent
Thank you. The kimono and nightdress are nice. Hope to deal with you again.
Wonderful
Like the product. THE sweater came right and with just 10 days Loved
At 44 s the village is well, the straps are adjustable. But the fabric is unpleasant, I think sleeping in it will be uncomfortable
nice same as shown
Beautiful nightie... Quality is good, I ordered Black, I will order in a different color more. Order prishol quickly, to the Elektrostal 2 weeks. Seller recommend.
I recommend the store,.
Everything has come, everything is in size, delivery is fast. The order is insanely satisfied.
All as in the picture) really long)) Thanks, I'm happy)
Really very good thank you to the store!
Normal
Thank you very much store order received good material good quality too I highly recommend
Very quickly came the order, the quality is excellent, most likely in a different color I will order.
Good quality, very fast shipment. Recommend
Good. As in the photo
Reached days for 10, the quality is good. She took to wear under white dresses. Electrified, i'll see how it will behave after washing. Synthetic fabric. The seams are neat. On the og 100 cm sat well (only the straps extended to a maximum).
Well made and very nice material, not sheer. I am 5’5” and it was plenty long on me. Very very nice gown