We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery 10 to moscow! On og114 opg 99 ob108 the top is excellent, and the coward is large, not critical. But i would like a smaller size. But i was more focused on the bodice, the straps are adjustable, the cup is a dense molded foam, the quality is excellent! Not the first swimsuit in this store. Seller recommend. By the way, very sociable.
16 Apr 2019 11:27
I ordered 5xl, on about 130 panties well, tightly sat down, but the cups on the og 117 are large. The quality is excellent. As a gift put earrings.
14 Apr 2019 01:54
Swimsuit came for 2 weeks. Quality is excellent! The store conducted correspondence very willingly, on all my questions of interest. On my parameters og-108, ot-90 came xxxl. Thank you for the gift-earrings. I advise everyone to buy in this store.
8 Apr 2019 10:57
Excellent swimsuit, size matches 56r, shipping fast, track tracking. I order not too much time. No complaints. Good luck and prosperity.
6 Apr 2019 08:29
Swimsuit is super, the quality is very good. The color is bright. Fit in size. At 56 size. Girth under the breast 85-90, cup e. Melting from-90-94 cm.
5 Apr 2019 09:24
Delivery to kaliningrad two weeks. i order the second from this store. Track tracking. Quality is super. Receipt at the post office. Packing usual plus special storage bag. As a gift earrings. Until they tried on, for a gift. With the seller did not communicate
23 Mar 2019 09:49
Swimsuit liked and fit well
19 Mar 2019 11:12
The product corresponds to the description. On og115, about 115 came up perfectly. I recommend the product and the store.
7 Mar 2019 21:40
Thanks swimsuit liked beautiful corresponds to the description. Special thanks to the store for the gift by march 8-earrings of pearls and a bag. Recommend product and seller
6 Mar 2019 03:56
I was wrong with the size, big. In russian 52 it is necessary to take less
27 Feb 2019 09:19
Thank you. It's okay. Beautiful swimsuit. The store is well done. Fast and high quality. Good luck in your work. I will order more. Thank you for the gift, nice.
15 Jan 2019 19:11
I ordered the parcel on sale, but i did not receive it, delivery problems, although the store sent it immediately. i opened a dispute, in my benefit
2 Dec 2018 23:29
The order was received in 3 weeks. Swimsuit super, really liked, just delight. the color is bright, saturated. thanks to the store for the fast delivery and good goods. I recommend.
8 Nov 2018 20:36
Good quality swimsuit. I order in this store not the first time. I recommend the store.
8 Nov 2018 03:17
Beautiful swimsuit. Fast shipping
29 Sep 2018 09:51
Thank you very much to the store! Item quality, delivery fast, size match!