SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the quality! On the size 42-44 perfectly fit m.
Corresponds to the description.
Swimsuit is beautiful, but size L per cup with small
Very good swimsuit. On my non-standard figure (narrow waist, big booty and small top) is adjustable perfectly. Thank you, I'll order more! In Nizhny Novgorod came for three weeks (delivery fell on our new year).
Beautiful as in the photo
The quality is good, the laces are very comfortable
I love it. Great products great store.
I needed a strip.
Very nice! Exactly as in the photo, however I asked for a very large size, the suggestions of each model must be followed and measured, with that they will have no problems
Super
Very good product, same as the picture
On the size of cups 1 or a, chest circumference 83? R-r l Bolshoy, on the hip circumference 100 norms, but you can order less soap)
All very well thank you very much
Tropical Tie swimsuit Swimsuit is very beautiful, for a long time looked at it, and only now decided to order Delivery 1 month. Packed perfectly. No unpleasant smell. Swimsuit separate: The bodice goes top, 2 straps, which are adjustable in length. Impact inserts in a bra that are easily removed. The most beautiful here is the back on the lacing, tightened easily, but remove a little heavy ( Panties with a high fit, very comfortable and beautiful. Hygienic insert is available. The edges of the panties are beautiful ties, strong and beautiful. The color is very nice and bright I ordered the size M, in the chest is cramped, the bottom sat perfectly. Swimsuit beautiful, who has a small chest, I recommend❤️❤️❤️
Kumalnik bomb))
Swimsuit ordered 7.12.2019, came after 3 weeks, everything is well packed, swimsuit of good quality, size in size goes, the only one with the chest is located widely, about the shape it is not very suitable, since the shape on a narrow chest and a cup with a boat! And so for such money a super swimsuit, no worse than in the store! Panties high will well hide all the shortcomings! To whom such a form I advise!
Good fabric. Large size fits a 83kg person, but the top is a little bit small. The package arrived in 34 days (Brazil)
All came duzha shvidko, I recommend))))
Excellent quality
Split swimsuit with lacing on the hips Reference: https://s.click.aliexpress.com/e/ZWJy4IO Color: Black with print Size: M My parameters: 86-63-94 Delivery time: 14 days Price: ~ 692₽ I already have a similar model and she is my favorite. Lacing on the hips allows you to adjust the size. And if you add on vacation a few kg, then the swimsuit will calmly accommodate a new size. The overstated waist allows you not to show excess and emphasizes the waist. Bandage top looks very nice. Cups are dense. All prints from the store are very beautiful. Long could not decide.
Swimsuit worthy I advise ladies with excess weight, hides shortcomings.
Cool swimsuit!!!
Stunning swimsuit. Thank you, everything is super!
Received (Kiev) in 12 days. Super quality!
The quality is cool, but with the size did not guess. The cup is small, took XL, my chest did not fit. But the swimsuit is very cool)