We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great swimsuit! I advise! The parcel came quickly. The store is happy, as well as the goods. On the parameters of the hips 95, waist 65, chest 85 came perfectly!
28 Jun 2019 18:49
In the chest area rsena large
11 Jun 2019 04:17
Before tayka super fast. Quality chicken ka is good. Seller recommend
8 Jun 2019 02:49
Super beau! J' adore!
31 May 2019 12:55
Very fast shipping, recommend salesman
31 May 2019 09:42
Very high quality swimsuit. On the russian 42-44 came the size of m. Of the minuses: if the chest is big, climbs, a little ear. Overall super
28 May 2019 23:42
Very good quality, received as pictured. Size fit perfectly !! Highly recommend the store
28 May 2019 05:32
27 May 2019 05:04
Awesome swimsuit. It looks very nice. I took m-ku, i will go on vacation to add a review. Delivery is fast, which is very pleased.
20 May 2019 08:31
All norms But in the chest a little too small
20 May 2019 03:52
Swimsuit is very cool. Stitches are stitched perfectly. M was a little big in the chest (86 cm). The order was sent quickly.
11 May 2019 03:46
Beautiful swimsuit) size s for height 164 sat perfectly! the picture is bigger, but the essence does not change! i recommend! delivery of the week 2. thanks for the gifts)
10 May 2019 00:58
On the growth of 170 parameters 89-60-100 took the size of m. The color is cool, the quality is excellent... But if it were more authentic, it would be better. Delivery 2 weeks, it is super. I put 5 stars. As a gift, the store sent an elastic band and a bracelet.
9 May 2019 13:05
Swimsuit cool! Quality is good, the fabric is dense! Parameters 163 height, 85 chest, 92 hips, ordered s. Seller put gift
21 Apr 2019 02:08
Swimsuit is very cool, but i have a big chest with a little ear, so that nothing falls out, took the size m although i wear s, if i took less then it did not help to sew))) take it will not regret looks and sits very well
20 Apr 2019 10:20
The photo does not match a little, but the swimsuit is good, 42-44 grew up with an increase of 160 oddly enough m a little large, it will be necessary to sew a little. The quality is excellent. To moscow in 18 days.
19 Apr 2019 05:57
Bomb swimsuit! 15 days to cherepovets. I wear 46 rr, i ordered 46, i went perfectly!
18 Apr 2019 10:25
Wonderful swimsuit and thank you for the little gifts!