SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Beautiful!!
The goods came for three weeks before the mo, on the parameters og86 from61 ob89 took the size S, the swimsuit sat perfectly, the quality is good
Duje schvidka delivery. Product reviews for the description, priyshov swimsuit in the window, strings did not wash. Zamovila M, ale Vin the Great on Mene, I wear C, M.
Size S, height 165, weight 53-54. Came up perfectly! Looks super!
Excellent quality
Good quality of swimsuit! Details very correct and good shape.
Good seams, very nice
Super produit
The bodice is at 75 C Small. I put 5 check in because they returned the money. And of course the swimsuit is beautiful, but the quality of sewing leaves much to be desired. Black stitching curves, and in the corners of the ornament straight winding threads. It looks very not beautiful.
Good quality ,panties looks a bit small ,but hopefully still wearable
Great swimsuit!
Almost a month before mo. Swimsuit strange. Nifig this is not s. t. i wear the russian size 42-44 and order all the time m. And this one is a little more. Due to the fact that the edges are stitched with colored threads, the swimsuit in these places does not stretch and, accordingly, does not fit. In general, it sits well. Panties are low, but you need to tie them tight so as not to fall off.
Cool, even on a small chest does not sit down
Beautiful
The fabric is dense, the threads almost do not stick out, the cups despite the small size are some large, wide very, already in the armpits go away. But he's not bad anyway. Shipping fast
cool
Oooochen long shipping. Very long did not send even. The swimsuit itself is good, but it went three times longer than the others ordered at the same time.
Perfecto
Pretty fast delivery. It is good quality and good design! I love this new bikini. I highly recommend.
Fire! M on it 92 and about 105 sat well
Good quality not transparent. According to the photo
Chic swimsuit!!!!
Swimsuit super... quality super!!! At 89 × 72 × 98 ordered m .... approached! It does not shine through... i was afraid that the white body will merge with a white swimsuit... but no... it is very bright and beautiful... on the photo it is not visible this brightness .... but it's just oboldenny
Dalekovaty triangles, the chest and will direct "jump out". But i liked the swimsuit!
Its money is worth, at 42-44 took the size of m. Not very neatly made decorative seams, all others: 5. lining is (including cups in the bodice). Ties are adjustable. It remains to refine the figure under it and forward)