SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit prishol quickly the product corresponds to the description the only thing that is a bit too big, but I will wear and recommend the store
Perfect
Good quality, fast delivery.
Swimsuit reached Peter in 20 days. Quality is good: dense fabric, threads do not stick out, sits on the figure well. On the volumes of 115*101*124 (chest, waist, butt) took the size XL. (chest does not support, but it is visible in the photo of the store!). Swimsuit great
Quality is good. Neckline sooo open! On the dew. 54-56 2XL took. More definitely not necessary, even a little less.
Very good quality and beautiful!
In general, excellent. Swimsuit is beautiful, sewing quality, the material is pleasant, delivered quickly. Thanks to the cut a little hides the tummy. But the big bust holds weakly, correctly wrote here "stand, lie down, take pictures", for more activity it will not work.
Cool swimsuit for dew 54-56 took 3 ххл. Excellent sat chest 4 sizes holds norms. The quality is excellent.
Super, the quality is perfect, only for smaller size.
very satisfied
Really beautiful and good quality, sizes fit real size
I ordered 11.11, I received 22.11. I went quickly to Stavropol. Quality at altitude, threads do not stick out, branded tag. The size approached well, then what you need. The truth of the cups here is purely for beauty, and the breast more than the 4th size will not look, in my opinion. Deserved 5 stars, I will still take. Thanks for the swimsuit!
I liked it very much. Cool look
very fast 4 days
Ordered size according to presented table, it's a little larger than it should be.
super fast delivery. size perfect. colours intense
Beautiful swimsuit. Amazing quality! Can’t wait to wear on my cruise! Thank you!
Swimsuit came, cool, but very open. The order is made-17.09; accepted for transportation-19.09; came to the post office-10.10. The order was tracked. No smell. On the dimensions of og-135 cm ot-125cm ob-128cm height-185 cm approached. But the cup itself is too small, and so the swimsuit is quality. Seller recommend! Thank you!
bella
Very beautiful swimsuit, neatly sewn, there are cups, the size approached, the store is polite and immediately sent the goods, packed in a corporate package cupshe, with company labels. Thank you for the excellent product! i recommend to buy!
Very large carving
Great
Swimsuit of good quality, came to kiev for 2 weeks, keeps the chest so-so, take photos and lie down, swimming will not work much). Really on a plus size, took l, even slightly too big, ordinary swimsuits are not from the section plus size take l hl mainly because of the large size of the chest.
Just wonderful! My mother on the parameters 112, 102, 113 came up l, you can take xl, no more. Ordered july 18, august 1 received
Product ordered for my wife size really good. She's very satisfied.