We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
14 Feb 2020 22:58
I liked the dress! Parameters 87-60-83, sat well. Lining is really yellow, will forgive, but the dress for 800 with good lace is cool!
30 Jan 2020 07:35
Cool sundress! All as in the picture! But very stinks! It's terrible! Immediately threw in the laundry from the package!
29 Jan 2020 05:20
Excellent sundress, lace of course not luxury, but the beach is the most
23 Dec 2019 12:25
Very good style and quality. I can recommend to buy!
10 Dec 2019 10:40
My dress arrived today lindooo perfect thank you store
6 Nov 2019 23:46
Very beautiful sundress, lace looks expensive at 92-68-82 came up size M, I recommend,
3 Nov 2019 13:58
It has a strange smell, but it's just like the picture
3 Nov 2019 08:11
Lining fabric well och cheap but satisfactory in general
26 Oct 2019 19:04
Excellent, beautiful dress, 100% recommended, although it had a pretty strong smell and Stung! From there on out excellent
24 Oct 2019 12:14
As in the picture!
6 Oct 2019 23:44
19 Sep 2019 08:23
Delivery fast (3 weeks), the condition of the dress is good (though the threads stick out a little) but it is fixable, looks like in the picture. Size m approached the height of 172 (92/70/92) is happy with the purchase
6 Aug 2019 23:37
I am a small and it was too big for me around the breast area, I have small boobs
29 Jul 2019 05:11
Really high quality. Although it didn't fit how I hoped it was true to size and am happy.
25 Jul 2019 01:45
Beautiful dress. Exactly matches the picture. On the back there are ropes that it is difficult to tie one, you need help, although for the photo i was lacing myself. I have a growth of 160 and parameters 83-60-86, it came perfectly. I like to count with pearl earrings and bezel, the image itself is tenderness. On the quality of tailoring: there are protruding threads, the lower skirt of the dress from cheap material, not quite pleasant and shines a little. Material can be said does not crumple, i did not iron the dress after washing, immediately put on for the photo.
15 Jul 2019 16:55
Same as in the worst photo very large, corresponds q a size l or xl
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.