SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, size fits
Size consistent with the description
Order size M for a height of 1.60 weight 55k and I'm perfect. Very good suit
Love it! Perfection!
Beautiful swimsuit, same as the picture. Read comments and ordered the size L, at its height 167 and volumes ot73, OB 97, bolshevat, you could safely take it was M, would sit better. Quality is good, I recommend. By the way came sooo quickly.
High quality !!!
Swimsuit is sewn perfectly. Quality is pleasant. Coloring at height. But here with the size of the missed. My height is 167 cm, the parameters are 90/62/93. And it is short to me (although took the size M. If the chest cover, the bikini area looks very provocative. If you cover the area of the bikini, then on the chest is barely enough. In general, Sadness (and so cool. Will be good for girls growth, I think, up to 163-165 cm
Great, but I had to order again to get a medium.
Amazing, great colors, size M fit well for 175cm 59kg,, extremely fast delivery! Thank you so much just like in picture! Will order again!
Product arrives before the date scheduled by the store, good product,
All as from the picture. Fast shipping
Bright swimsuit Excellent swimsuit with a beautiful print. Excellent sewing, adjustable strings. There are Cups. On the parameters og-71, ot-61, ob-89 ordered M, sat well. The store has a lot of interesting colors of this model
lindo
Swimsuit is good, the color is beautiful-peach. The only thing, I was big at the waist. I ordered the size C on the parameters 83-60-86, on the growth of the swimsuit I think even high.
Good material, just like the picture! I loved it.
I love this shop.
Beautiful Bathing Suit. The quality is really very good. The colors may not be accurate. But it's very pretty
Exact is equal to the image
XL = 38 EU size
XL = 38eu size
Its ok 18 days to poland
Very nice
Swimsuit came quickly, the color is exactly the same as in the picture. The size took its own and everything went well, the quality is also good.
Swimsuit fantastic! Many thanks to the store sent very quickly. On its parameters 88-70-96 and growth 160. Zakala m. This size (M) is perfect. The quality of the swimsuit is very good, bright, beautiful. I ordered the same model for the second time. Super!
Came up.