SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At size 52, xxl came up perfectly excellent quality, delivery is fast. I will order more
Perfect fit. I just love it. Thanks.
It's perfect and feels great. The moles are a little smaller than the photo.
The product is very high quality, sewn neatly, on the 48th size took xl-did not regret it. On the stomach tightening, i can not say that it is very dense, but quite effective. If the cups are too big-no one will notice, if less than necessary-everything will fit)
Swimsuit of good quality. On the growth of 178 took xl, was not mistaken, sat well, though, i removed the cups, they are fast, and without them well. Came 18 days before syktyvkar. I recommend.
At og 106, ob 112 fits well. Quality is excellent
Exactly as seen in the picture. Thank you. Seller is reliable. Feel free to shop :)
Tracked, delivery is fast. At 116-100-112 ordered 2xl. Insert into the cup: small circles, move where they need, and so personally i like the quality, the size is normal (for myself personally: the top would be a little more, and the bottom: a little less, but it is impossible) .. In the water did not check, the pools do not work yet.
Beautiful the 2 th buy very very well thank you
IT fits perfect, exactly like picture. I love IT. Thank you store.
Great size and quality
Size 2 XL fits a 42/44 French beautiful quality to see put now thank you
super
Super fit well
Excellent swimsuit, the fabric is soft and elastic. Quality is good. On the parameters 100/82/112 and height 1.74 took xxl. It was possible and less on the rashchmer, free. Thank you!
Ozmiar L for small on bust 85F. material Super color as the picture recommend
Size xl, as wedges measures are 164 cm e 64 kg. xenial remains.
Good quality. But ordered large number to serve and is great
Beautiful swimsuit, same color as photo, for 163 cm/ 69kg xl suits well. Little gift from store
Very fast, very beautiful, very high quality, thank you very much, i recommend!
170cm/66kg and size L is OK
Very nice and good quality, the color is same as the one in the photo.
Dress very well made, on top mounted are Bowl. Came in approx 3 wks. Size corresponds to the table
Thank you very much!
Bellísimo♡♡