SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At 93/70/97 L the village is ideal. You can wear without a bodice, the chest holds, the fabric is certainly not cotton, but it looks good. I will order in another color.
This is a mega cool sundress! Pure cotton. Size s came up at 86-60-92. I recommend. Shipping 3 weeks!
I ordered myself two such sundresses-red and white in polka dots. Both sizes are L, but in fact white is more loose, and red is smaller. Moreover, the material is different, the red is much more dense, similar to cotton, and the white is lighter and similar to chintz. But both look very good, so I will not reduce the rating
Sarafan, really, good. the material is pleasant, does not shine through, but not dense. on vacation to wear perfectly. there are no protruding threads, the button is sewn smoothly, the pockets too. the straps are adjustable, the elastic band in the back, due to this, the top sits tightly, but does not pull anything. the purchase is satisfied that it is a great rarity for AliExpress) the store, despite the quarantine, the order was sent quickly, while other stores carried the shipment. In general, I advise, and a store and a sundress.
Order 28/01 received 11/02! On og90, from 73, about 99-the village is perfect! The straps are adjustable, but the fabric slightly shines through the colored underwear .. In principle, for such a price is a very good sundress! And for fast shipping and delivery special thanks to the store!!!
Very beautiful and nice dress. Only very long shipping
Did not come, money returned
Excellent cotton sundresses. Ordered 5 PCs. Price funny 380 rub. Size L-yellow, green and yellow in flower on parameters 93-69-93 height 166 sit well do not hang. What I need)) I love it freely. But who likes denser a little and m to take on such parameters will not think much. Thank you I'm very happy!) With a red sundress-marriage. Size L-as if Xs. I will add a photo later
I ordered 5 sundresses from this store size L. all sundresses are excellent. Fabric natural. Price excellent But the red is very small although it says the size L. red I can not wear-small and have to open a dispute ((. I'll attach the photo later. I will not reduce the stars I hope that the seller is honest.
The dress is of good quality, the label says 100% cotton .. No foreign smell. Basically I wear the size M, I ordered L, the village is excellent .. I recommend the product .. The only negative, long delivery, was about 1,5 months ..
Fast shipping. Color matches.
Excellent sundress! on the OG 88 from 70 size M sat just perfectly! at the top of the fabric is dense, double, you can wear without a bra the store is very cute and sociable) the parcel came two weeks before Novosibirsk, the track was tracked. ordered another one, another color
Excellent sundress!
Good
Size L on og 88 is not too loose. Next time I order more XL. Dress cotton, the color is beautiful. But there are stains. I will address the store.
Really beautiful
A bit too big in the chest (88 cm), well, that's what grew)))))) and so an excellent dress, ears-super will be!
Beautiful dress, exactly as the pictures. Have 1,62 and weight 58kg size M was perfect. If I had asked a size less also would have been great.
Excellent Sarafan, I sat perfectly
Sundress came in a month, very beautiful, but in greasy spots that do not wash off. the store quickly returned the whole amount. thanks for understanding.
Sundress for such money chic, at its 42-44 took m, the size approached. The fabric is natural pleasant to the body.
Super goods recommend shopping all OK recommend
Very good just like Description 100% recommendation
Despite clear, the dress is very beautiful and well done! Finished seams and right size
The fabric is very good, it came quickly