We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and comfortable I recommend
So long I 've never waited, I thought it would not come. But no. Slates are super, light, the size approached, I recommend the store.
Flip-flops class, really liked. Sewn well. Small size for 2 sizes. Thank you to the store.
Slates are super. At 42 took 9.5 clearly in size!!! Quality is excellent!
Everything corresponds to the description, I recommend
Not bad slaps. At the foot of 26,5-44 size
Slippers good store recommend
The size 9.5 at 41 came up normally) let's see how much will last. Thank you!
Comfortable slaps and look good, at sea ready. thanks for the quality goods.
Very good product. Fast shipping. Good store
I arrive in 30 days, in very nice condition
good product. beautifully. thanks store. but Delivery very late. 2 month
The quality is good, the color is pleasant, comfortable. I ordered a larger size.
Good product for price.
As in the picture. Delivery about a month. Small size for 2 sizes (for summer shoes)
Slap cool, for this money the most it! delivery 2 weeks. store thanks.
Received slap a week after 3 in Moscow, after the order. I ordered 10 size (45) my leg is 44 size, everything is clearly fit. they are small, but not more than 1 size. do not take so to say "with a margin" Just order 1 size bigger than you wear. earlier I bought very similar slaps from Isotoner in Moscow, enough for 2 summer season. but now they were removed from the sale of them was forced to order from China and you know, the quality is very similar only Isotoner cost 1500 shirts at a discount, and these 200 shirts. I like it for now. if after a couple of days fall apart, then I will add a review :)))
Good slippers for their price, minus only where the mounts are light elevation
The goods reached the Bryansk region quickly (for 24 days). Very nice material for feet. I'm very pleased. Seller recommend!
Shoes pleasant to the feet but very light Attention. To be careful. Can cut to the wrong step.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!