SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely swimsuit. Great lies. Normally niche size S and same size dress wybrałam. Fits perfectly. I am very glad.
Chic, for size 46-48 (L) looks very cool
I love this swimsuit, I order a second time, first chose black and even paid, but then changed my mind and wrote to the store that I want white and here I have again White. Last served me for three years. On the new there is a small hall, on the Cup, but it is leveled with a steamer (on the old same was). With the seller communicated, answered immediately .. Told with the size and where the parcel. In general, I'm happy. On the chest girth 92, waist circumference 70. Hip circumference 98 I take the size m. In the photos you can see how it sits.
Swimsuit is great!
good
Cool swimsuit, looks very nice
Super, looks great, sat perfectly
Super beau
A beautiful leopard print, for this I was especially worried) an excellent swimsuit for such a price. I'm happy with the purchase.
Everything is super! I recommend! Size fits
Cool swimsuit, cups with pushap. As in the picture. At 42 size s fits
The size did not fit, the store returned the money, put 5 stars for fast delivery and for return
very nice and good quality
Swimsuit came quickly, less than a month before Kazan. Quality is good, the size approached. At 42 size ordered s
In Krasnodar the parcel is five weeks, fully tracked. Swimsuit liked, the color is bright, there is no marriage, in my 44 size and 75 V came well. I recommend to buy. Thank You
Beautiful gray color!!! size S for 42 size!! good quality!!!
Excellent sat on 42, took S
Chic swimsuit!
Girls swimsuit cool .. color acid green M size on the hips 100 dressed but the priest is much Open .. the bodice is adjustable .. all advise
Cool swimsuit! Thank you! Delivery about a month, bought at a discount, the size approached)
I order a second time. The previous one was red. The quality is excellent, the Red showed itself perfectly in the sock, so I ordered the second from the same store.
Swimsuit corresponds to the description
The color is bright, it looks beautiful, I liked it very much. Took the size of M. Top well, melting large. Then I sole and add the photo.
Pantalon in Spain 36 Waist 74 Esp bra: 90 B Below chest 71 CHEST 89 Lovely color, good quality. Very happy with the purchase. Fully recommended Size 90 B cup
Swimsuit Super! Excellent quality! Looks beautiful. Took L on the parameters: hip circumference 97 cm Chest girth 87 Girth under the breast-77