We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
11 May 2021 01:50
They look pretty well made, come with quite a few accessories, and are comfortable to wear, plus the shipping was fast. When you try them with sun☀I'll leave an assessment of what it looks like with them. Otherwise I am happy with the quality. Seller recommended
9 May 2021 23:55
Stylish, for this price is very good.
6 May 2021 21:58
Great, well packaged & quick delivery 5 star store *****
5 May 2021 06:35
Order to linen. OBL. It's been 17 days. Everything corresponds to the description. Well was packed. I ordered my husband. I liked the glasses. he wanted mirror ones for a long time. Although the model is considered male, but they also look great on me (I liked it). but I also ordered myself (at the same time with these), also mirror, but. In general, everything is fine. Thank you to the store for fast shipment, delivery!
29 Apr 2021 13:21
24 Apr 2021 01:46
Очень добротные очки, упаковка супер, Спасибо
23 Apr 2021 15:06
Very good quality. Looks like a luxury brand glasses. I ordered a few different glasses and they are all good looking.
22 Apr 2021 13:24
Very good looking. Polarization is noted. They don't weigh and adjust very well without tightening, both the size of my husband and mine. The presentation is great. As a gift.
16 Apr 2021 14:54
Beautiful arrived perfect, sorry that was a little small for me
14 Apr 2021 16:58
Nice and quality. Thank you
14 Apr 2021 05:43
very very good product
13 Mar 2021 08:18
The product matches the description, only took longer than I expected.
9 Mar 2021 21:16
Cool glasses!!! I recommend the buyer!!!!!
25 Feb 2021 02:58
Glasses are beautiful, comfortable. Thank you.
21 Feb 2021 04:56
Like the great ad
11 Feb 2021 13:48
Order on January 16th. The 27th appears inexplicably as canceled. I contact the store, who answers Me in a couple of days and very kindly tells me not to worry that they send it back to me at no cost. From there the order comes very agile and ends up arriving on February 11th with all Ok. Very serious and kind sellers. A 10 for them. The glasses are fine, very good presentation and very useful accessories. Formidable quality/price ratio.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.