SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came quickly, did not even expect! Pants are simply gorgeous, the quality is at a height, everything is sewn and processed neatly! the material is light pleasant to the body, summer, saturated color, the belt on the elastic band in the belt is soft folds! Side pockets. I did not even expect for such money. i will order in a different color! the parcel was tracked all the way! Seller thanks just super!
Good for summer,very cute,thanks
If you have a big ass, do not take in any case. In these pants, the ass generally becomes just huge visually. Thin girls will be quite good. Pants for the summer, the fabric is similar to tight silk, but the style... sucks. It was thought that it would be a tight knit, at the bottom will be like in the picture, in fact, they are wide, which will not add beauty to the full figure.
polecam
Thin, summer trousers) pleasant to the body! came very quickly!!!! I recommend the store!!!!
I received my order. Thin material, comfortable, pleasant to the body classic, not narrow. I have full legs and I do not like it when it is tight, but here it is necessary. Thank you. Only long.
Cool trousers on the summer light and not transparent fit even grandmothers if there is no belly
Light, thin-for the summer very good
Everything came quickly. Pants as in the description.
The cut is prettier than in the photo fine fabric but good quality no smell
Very beautiful pants and the material is pleasant to the body.
Love in
Great for the summer. I have all colors, very like. delivery 2 weeks.
Super. Not so narrow egg in the picture but cool the układają size according to Table
The goods came quickly. Packed well. Appearance is excellent. The workmanship is super. Convenient, nothing superfluous. Thank you to the store.
Pants are not bright yellow but all the same gold color... the size approached
Very good pants, light, pleasant, sewn well. The size approached, a little longer, but this is not a problem, you can bend. My height is 156, i always have pants long.
Thank you! But too big that the size does not match
Good panties, though on my ot 92 and ob 110 are too big a little... But it's nothing))) for the summer free will be) the track was tracked, came in 2 weeks, the store many thanks and 5 stars!!!
Pants are beautiful, but very large for size 52-54 do not fit, it was necessary to take 2 sizes smaller,
She is a little big at the legs but nothing to complain about beautiful pants
Lovely trousers, just looking for such a color under the blouson!
Excellent
Hi. The goods came, ordered on OT-108sm, about-118 cm, the ORDERED-6Xl.Vse size approved well-length, in hips, a waist (not widely-as write many). Ordered-11.05.2019, came-13.06.2019, the parcel was tracked, came in 32 days, is packed well. Hi. the goods came, ordered for ot-108cm, ob-118cm, the size ordered-6xl. everything came well-length, in the hips, waist (not widely-as many write). ordered-11.05.2019, came-13.06.2019, the parcel was tracked, came in 32 days, packed well.
The goods came very quickly. Packed well. Appearance and quality is good. Thank you to the store.