We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sandals are the same as in the photo, fit in size. Thank you to the store.
She is beautiful, like the picture, super comfortable, is the second, unfortunately, the first lasted less than 2 months, was little used, hope is is better.
Order 11-11-19. Received it today 07-02-20. It finally came after a long wait. Raised a dispute that resulted to refund, and here it is. It is oversize. Choose size 11, which I thought is 41, but received 42. It's good really, as shown and described!
I order the second time, now in black, sandals are soft, beautiful on the Russian 41 size ideally 13. I recommend!
I order for the second time. It's almost two months. Good
Very cool. Neat, soft. At us in the shopping center such for 3800 rubles is very grateful to the store that quickly sent, just on vacation came up. Less than a month before the new year❤
Excellent quality and endings.
These are the second flip flops. The first bought in the spring and wore without removing from May to October., fed, unstuck the sole, decided not to repair, but to buy new ones. Newly arrived a little more than the first, although the store is the same. The sole of the first was so transparent a lot of color, the new Just beige and they are slightly longer, the old were back-to-back-new bigger, although the size is the same. Comfortable, cool. I really like it! With the store did not communicate, there was no need, came quickly, tracked all the way
Such Beautiful tang. It tooks 3 weeks to arrive in Canada. I use US 8.5 and my foot mesure 25 cm. I order number 9
Beautiful! i ordered myself and my daughter
They look very comfortable fast shipping
They're beautiful, they're in perfect condition.
They are beautiful design sandals and, most importantly, very comfortable with the padded silicone floor that gives great comfort when stepping on.
Sliczne, comfortable, order second pare..
Full compliance with the description. Quality and comfortable
Shoes are very nice and very comfortable. Insole is soft, on big comfort walking. Recommend :)
I order the second, the quality is excellent.
Quickly arrived. Quality is good.
Month of delivery to uzbekistan. Very satisfied. Beautiful! The leg in them looks beautiful! Quality is excellent! The sole is very good. Soft. Camphor leg. Seller as always thanks!
I have opened a refund for size 9. I do not want the money back but I hope that I will receive the size 9. That is why I have opened a dispute for size 9. If I have the women's sandals size 9 then I immediately remove the dispute. Rating: Size 8 Very satisfied with it. The women's sandals are really beautiful exactly as in the photo. The size was small for me, I gave it to my sister. I immediately ordered new ones a size larger. Sincerely,
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!