We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, dense material, bright Inserts. Delivery fast to st. petersburg just over two weeks. 2xl in russian 50-52. Seller recommend
1 Jul 2019 11:53
Delivery less than two weeks. Quality is very good. Beautiful swimsuit! She took her daughter. I will still order myself. Seller recommend)
1 Jul 2019 10:50
Nice swimsuit! Took the size of m on the height of 175 and the parameters 97-80-97, at the waist even a little loose. In the length of the norms, does not press. But the size s, i think, would not fit, because there is no fastening behind, could not pull the straps.
28 Jun 2019 22:28
Beautiful, quality swimsuit! Fast delivery (only 2 weeks to primorsky territory)!
28 Jun 2019 00:12
looks good. for my 57 kg, i take M. reccomend. thamka for gift
21 Jun 2019 06:39
Delivery is very fast-11 days to pskov. Swimsuit quality. At 52 size came well. Thanks to the store. I put another gift.
20 Jun 2019 11:14
Swimsuit is really very good. The fabric is dense, does not shine, the front inside is still a mesh, it turns out in front it is double. I took the size of the grid and reviews. On the russian 54 came 2xl, i wear a cup in. My height is 176, in length does not pull. All seams are smooth, factory. Purchase is very satisfied, we have such 4 times more expensive. As a gift put a rubber band.
Swimsuit fit in size. Thank you very much. Of course, 5 stars.
15 Jun 2019 09:45
Perfect fit. I bought an XL and when I got it I thought it looked small (I usually have to buy a size bigger because I have a long torso) but it fit perfectly! Will definitely recommend this vendor as the package reached Jamaica quickly too!
13 Jun 2019 00:26
Swimsuit of very good quality. When washing, not even shed! Inside mesh lining. The color is the same as the photo.
12 Jun 2019 11:34
Swimsuit of good quality. Color as in description. On the size of 40-42 s-came up perfectly. I recommend the store and the goods.
6 Jun 2019 09:04
I recommend to everyone this store delivery is super, only a week and i have a swimsuit. At 50 russian size just the color as in the picture i'm delighted
6 Jun 2019 04:46
it's a good quality, but too large for me. i cant wear it. i'm so disapointed ((((
5 Jun 2019 02:31
Swimsuit of excellent quality, fast delivery and traceable track. Stripes are not as bright as in the photo, stitched cups hold the chest well. Seller recommend! As a gift put a hair band.
1 Jun 2019 05:35
Just like the picture. Highly recommended. It's very comfortable and holds well. The fabric is of good quality. It has double fabric.