We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack was intended for my nephew for 4 years, in general the child is happy, but for me still not enough. For a long time I thought what to order more or less, I chose less because in the photo quite adults walk with this backpack.
Backpack class! There are no side pockets. The MoD is large and convenient to open. The backpack has eyes)))) took a small
I want to express a huge gratitude to the store, sent everything quickly and well packed, the backpack just like in the photo, the child is happy and I'm happy, take it will not regret
Backpack is good, yakinny. Delivery spvidka. I recommend the store.
Good product, fast shipping, all perfect.
Came for about a month. Cool! Quality is good, beautiful. I'm happy.
Super beautiful bag! Delivered quickly!
Super! Great backpack! Quality is excellent!
This is the best that can be with Ali))) Thanks!
Delivery a little less than a month to Voronezh, was tracked all the way. In appearance corresponds to the description, hits, but I think it will fade. All locks are in working order. I ordered my wife, I was satisfied.
Great backpack! Delivery is fast, to Tomsk for 18 days. Quality is good. Ordered a small, 3-year-old child in the garden, fit in size.
As it descends, it is very pretty, medium size
Very cool backpack, quality. Fast delivery, track served.
Cool backpack! For 6 years came up perfectly, soft back, the child is happy.
A beautiful backpack, roomy enough. I took a bigger size, for a second salary excellent. It came to Minsk in 1.5 months. The order is very satisfied, thank you.
Very good quality
Cute small backpack
Backpack is good, there is an unpleasant smell but not strong, in Kiev drove 1 month and 8 days... Long.
A good backpack, sewn neatly, comfortable! the child liked
All very well
It is very nice and the material very good but it is too small just fits a bottle of water and a small Bocata
Super. High quality! We love it
Funny shark. The child is delighted. Inside there is a small pocket with a zipper on the back wall. I took a large size. On the excursion in school to ride the most it. And light and quite roomy
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!