We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order a t-shirt for the second time! All quality, the threads do not stick out, the seams are neat. Thank you very much to the store! On the russian 46 came xl.
18 Jul 2019 16:35
Good t-shirt, qualitatively sewn!
17 Jul 2019 08:22
Track tracking, t-shirt as picture, store is good,
16 Jul 2019 15:04
I really like this 44-46 took xl. It was possible and l. quality is very good, the threads do not stick out, there is no smell. Delivery to moscow 2,5 weeks. I did not communicate with the store. I'll order something else from him.
16 Jul 2019 01:53
At 50 size does not tighten, a little loose
15 Jul 2019 13:06
13 Jul 2019 12:23
Good quality of fabrics
13 Jul 2019 10:03
The blouse is good (this is the second), which i ordered. Size s to russian 40.
13 Jul 2019 03:50
T-shirt is very good! I got the size right, thank you.
12 Jul 2019 23:43
Wonderful t-shirt! Good quality fabric, seams. Perfectly sits on the figure. At 50-52 took 3xl.
12 Jul 2019 10:19
The order was 3 weeks. In russian 48 came 3xl. Not tight, but also not like a bag hanging, all pr. The fabric is very pleasant. Most likely cotton + a little syntetics.
10 Jul 2019 22:01
Size at 50-52 in the guise, on large parameters will not work. Quality is good, cotton, super fast delivery, 2 weeks
10 Jul 2019 12:27
A wonderful t-shirt. the store sent the goods quickly, it came in two weeks. Excellent quality. To the body is pleasant, odorless. Everything fit in size. I recommend this store and seller. Good luck and prosperity. Grade 5 + + + + + + +
9 Jul 2019 06:39
Got the goods quickly, in 17 days. Quality is good, soft, pleasant to the body. Size 5xl fit well on my 56 size. I'm happy! I advise!
9 Jul 2019 00:37
Same as in the picture, without marriage, without smell, everything is fine
8 Jul 2019 23:10
Quality is good. My wife liked it.
8 Jul 2019 14:21
8 Jul 2019 11:54
Good t-shirt, cotton, dense, 44 size-l sits perfectly
3 Apr 2019 00:17
I ordered 2, blue and white with stripes. Blue slightly wider than white, size l. my height is 160, og 84, ot 70, ob 90. The store is responsive, first the parcel was returned before sending, then the logistics returned again or lost. The seller offered money or send the goods again. I chose the goods and finally received. Delivery is very fast, days 10.
2 Apr 2019 13:08
beautiful shirt and very comfortable good quality fast dalivery I highly recommend the store and this product
1 Apr 2019 12:43
Synthetics, but pleasant to the body. Quality is good, the seams are neat. Shipping 3 weeks
1 Apr 2019 10:22
Great t-shirt. Very good quality. Thanks to the store for the promptness-the order was received very quickly. I recommend a t-shirt and a store to everyone.
1 Apr 2019 08:55
Do not match the red stripes in front and back of the t-shirt.
1 Apr 2019 03:26
Delivery to kharkov ukrmail within a month the quality is good of the minuses do not match the strips on the stitching
31 Mar 2019 23:56
Knitwear is pleasant to the body. Sewing is excellent! At a height of 160 and a weight of 65 kg came up.