We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent saves from heat. delivery is fast. quality is excellent.
31 May 2019 22:54
High quality. Size fits perfectly. Keeps its qiality after machine wash. Fast shipping. Thank you❤❤❤❤❤
27 May 2019 15:18
I only buy clothes that I really like, and this one had to be mine. It looks great, good quality, and it is the right size for me. Very happy to receive it, I will dress cool clothes this summer. I will update with pictures when possible. Many thanks store.
23 May 2019 20:19
Good shirt. Thank you.
20 May 2019 05:44
excellent in quality and service thanks from germany 180 high and 79 weight is 3XL
19 Apr 2019 12:22
delivery very fast good product i think by mistake i ordered short sleeve but I received long sleeve shirt..
16 Apr 2019 17:12
4 Apr 2019 11:44
Nice shirt. The size corresponds to the description. Delivery 24 days. I recommend the product and the store.
28 Mar 2019 21:34
24 Mar 2019 09:29
19 Mar 2019 01:23
Thin material. sewn well, the lines are even, the threads do not stick out anywhere. delivery 24 days. according to the table picked up its size, for weight 63 kg height 172 cm-size xl is free.
18 Mar 2019 03:09
Ok 3xl 180cm 85kg
15 Mar 2019 17:37
11 Mar 2019 09:33
Read reviews that you need to take with a large margin. My husband m size i ordered hhl. Wide and in the shoulders and abdomen. The model in the photo is narrowed, and in life is wide enough. On the puzik.
23 Feb 2019 23:02
Good quality, precise, comfortable and fresh measurements
29 Jan 2019 23:44
This shirt is so nice, looked so good on my husband. He is 6 feet tall bought a 3xl...perfect fit. Thank u store, great quality.
18 Jan 2019 10:04
14 Jan 2019 23:44
Great shirt! Quality sewing, nice material! I recommend!)
4 Jan 2019 01:23
Great shirt Size is good But very expensive
29 Dec 2018 04:43
show de bola
26 Dec 2018 11:53
14 Dec 2018 06:49
Very nice shirt. Right size. This purchase makes me very happy.
13 Dec 2018 11:12
5 Dec 2018 04:20
handsome, not as long as mentioned but fits perfectly
28 Nov 2018 14:04
Excellent quality but pessam the larger model, it is very small. Bought the first time and entered me, ordered the second and worked.