We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought my brother's shirts, sat perfectly! All in size: on the shoulders, chest and waist. Color as in the photo. The quality is excellent, the threads do not stick out. Thick material and bright pattern. The store sociable will help to choose the right size, thank you very much! In russian size s sat perfectly ordered size m. comes packed as in stores with plastic stand in collar, so nothing is wrinkled and there are no creases. I recommend!
19 Jul 2019 14:13
Delivery less than two weeks. In the shoulders is excellent. In the waist a little too big. The store communicates perfectly and answers all questions
17 Jul 2019 10:36
It came in 3 weeks. Quality is good.
16 Jul 2019 13:54
Fast shipping and shipping. A little threads stick out, but not critical. In general, a beautiful shirt, pleasant to the touch. Size took m, not mistaken (just in case the store specified). Packed well, as a gift keychain. In the future i will order another color. Thank you seller for good goods and service!
16 Jul 2019 11:27
Shirt compatible with description, fast delivery. I am happy with your purchase and recommend salesman
16 Jul 2019 07:03
15 Jul 2019 06:57
The shirt is very nice, though the color was a bit darker than I thought. The material is good. Looks like high quality product. It’s really slim fit, which I appreciate. Generally, it looks much more expensive than the real price (~10$). Would order again!
14 Jul 2019 01:08
13 Jul 2019 07:16
The shirt is just super and in quality and price!!!! very fast delivery. Thank you store!!!!
13 Jul 2019 00:31
Not enough. Ordered xl. My height is 170 weight 73. Order two more sizes more. to the store pritenzy no, he chose. The order flew in 11 days. I advise the seller. Fast shipping. Choose the size carefully.
12 Jul 2019 13:20
Very nice shirts
12 Jul 2019 10:15
Very beautiful shirt. Sits on his son as poured.
12 Jul 2019 09:10
11 Jul 2019 12:44
11 Jul 2019 10:42
Everything came up! Sits perfectly. Thank you. Height 175 cm, weight 60 kg.
10 Jul 2019 06:58
The item arrived way fatser than i thought it would.
3 Apr 2019 03:41
The shirt is quite decent quality. Delivery-15 days. 183/73-in size.
2 Apr 2019 09:27
On a teenager, the slim growth of 165 is a bit wide, otherwise came up perfectly. Ordered size m. Before rostov-on-don came for 13 days. Track number tracked
1 Apr 2019 08:26
Swedish got a cool color not ordinary in fact i liked the most important thing that on my belly just super store rewrote well clarified respect and respect to good people still order other colors size my recommend take 176 with belly delivery ukr mail quickly well done
29 Mar 2019 05:07
Good article, as advertised, i have a bit of a fair back when i move my arms. I recommend the store
28 Mar 2019 14:57
Magic r to s everything is beautiful and thank you to the store. Just order a size above because it is Chinese sizes and we can go wrong and receive a small package.
28 Mar 2019 09:22
26 Mar 2019 08:33
Order bigger size than yous. E.g.. usually I wear L but the store advised me to get 2XL. it fits me. Very good communication and service. Nice quality. Arrived within 3 weeks.