SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, even on not an ideal figure, on og, ob-110 took 2 HL, sat perfectly. The top is adjustable. Color one in one, bright and high quality, not inferior to Victoria Secret
Looks good. Sew neatly. On my dimensions very normally sat down. 48-50r Russian.
XL for 1.86 meters length, sits perfectly makelijk set also. When pants sits the colors fabric called Los, so that would be tedious can be when swimming, but that should I still try out. The sizes of the schedule are so easy to follow.
The product corresponds to the description and price, everything is okay, very satisfied, thanks for the work!!!
Very pretty xl 42 low hat c or d
received sooner than expected
Bright, cool. Delivery fast no more than 2 weeks. My size is 46. I ordered M. thanks to the store!
The color a little bit different from the picture but the size just nice ..
Very good I recommend thank you
Order arrived very fast
I'm here early. As in l description
Beautiful exactly as in the photo the perfect size, I love
beautiful bikini! I wear size m and ordered size m and it fits. happy with it.
It was expected. And the exact description.
Excellent Product good quality bathing suit material
So fast the delivery. the product it's awesome. I wanted also on grey but i forgot to put in the shopping cart. thanks
Soft texture and good quality
Good quality, is the second repurchase.
Very retro, super favorite swimsuit, good quality, is the second repurchase.
It is perfect!
good
Ok
Super fast shipping 10 days to chile
Very fast and very good store
Received quickly for 2 weeks. The swimsuit itself is good, the quality is super, tight. There's no marriage anywhere. With the size of trouble. Panties norms. And the bodice is very large, i'll try to sew, the color is bright as in the picture