We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely top. Bought 6 XL size which is good. Nice and flowy.
15 Jul 2019 04:51
8 Jul 2019 22:39
18 Jun 2019 11:08
Very see-through, but nice quality
18 Jun 2019 02:41
I weight 108 kg ordered 6xl and this one as i wanted loose fits great i recommend
17 Jun 2019 03:51
Arrived quickly, very nice blouse as in the photo. Perfect
14 Jun 2019 05:37
Blouse is super, came quickly.
13 Jun 2019 07:41
6 Jun 2019 03:52
Really liked! Light for the summer! Stitched well. Come quickly. I recommend the store!!
4 Jun 2019 07:22
Blouse as picture
31 May 2019 09:00
Before g. Moscow order was about two weeks. The goods were tracked. The quality is excellent. Seller recommend. Thank You
30 May 2019 06:59
Thank you very much. all in size. i recommend
28 Mar 2019 08:51
Trošku iné Ako for obrázku.
26 Mar 2019 01:33
Delivery to ukraine 1 city. Product yakisniy, shvi rivnenki.
25 Mar 2019 08:51
15 Mar 2019 13:42
12 Mar 2019 02:26
Delivery after 20 days. Good for size 50. Nicely sewn. Recommend
7 Mar 2019 14:36
My customer was very pleased with her order. Everything looked and fit just as it should, but she wished that she'd pick a size smaller size as she didn't expect it to fit so well. However, she says that the size that she got is just fine. The shipping process was fast also.
5 Mar 2019 22:34
The picture coincides with the description. The seams are smooth, neat, without protruding threads. Size 4xl for size 48 is very loose at the waist, as i wanted with such a cut. The width of the cuff on the sleeve is 32 cm, for hollow hands it may be narrow. The fabric is transparent, as in the photo. The order was sent the next day. the parcel was 15 days.
1 Mar 2019 01:12
Very pretty. Thank you.
25 Feb 2019 21:14
Excellent all round. A+++
16 Feb 2019 13:56
Light, thin and slightly translucent. delivery to estonia 26 days