SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celinesswimwear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://celinesswimwear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool swimsuit, the quality is good, bright. On the size 50 ordered 2XL, big, but not critical. Long walked 2 months.
Very nice.
verry nice. way to big.
The goods came quickly. Swimsuit quality. Thank you to the store, well done!
Swimsuit is good, only read reviews and in my 42 ordered M-bolshevat. it was necessary to take s
Swimsuit coincides with the size grid, took on 46 size, L, even a little more in the chest! The quality is super, the fabric is dense, the seams are even!
A good swimsuit, I recommend.
Excellent swimsuit, size matches.
The product corresponds to the description. XX corresponds to the Russian 50th size.
Received quite quickly and would recommend this store. I will comment on the product once I try it on. But it is as pics look.
great product. I'm very satisfied.
Very long shipping. Good product
Swimsuit is just gorgeous! And style, and size PH Wow!
Super, thank you
Delivery 2 weeks with track in Russia. Swimsuit comes in a zip bag, as a gift the store put a transfer tattoo. When unpacking, the chemical smell was not detected. This model is designed for plump ladies, its size range starts from M and ends with 5 XL. To choose 4 colors. The dimensional grid corresponds, so that you can safely navigate on it. The set consists of two names: Dress and shorts. In the bodice there are small liners, there is a hygienic sticker on the shorts. The print is made qualitatively, as well as the whole swimsuit. Made of traditional material for such things: Polyester + spandex.
Bathing suit as the picture גיזרה good quality good delivery arrived quickly thanks to the store
Excellent swimsuit, recommend. delivery 45 days. store thanks.
Honestly satisfied with the order! I thought it would be worse, but the swimsuit surprised, really! Thank you very much. At its 48 took XL
I'm fast.
Beautiful fit me perfect
Very chic tankini swimsuit. Quality is simply amazing for such money on the windows of our stores do not buy. everything is overlaid. There are no threads sticking out. The model is chic did not regret that I bought it. Size on the parameters 100/80/105 took XL can and L take a little more at the waist and top in ropes although the chest sat well. I think L would be generally chic. the shorts go separately there is nothing to shine in front they are protected firmly protruding will not it keeps the shape well. There are removable pads on the chest very strong and deep.
Super, mogłam take size smaller but and so is very cool, well lies, recommended!
Swimsuit is excellent, corresponds to the description. Quality is good and sewing neat.
2
arrived before estimated time... very nice